Cloud Services and Privacy
Regardless if you choose to store your data in Germany, or in the U.S., IceWarp complies with European GDPR. This is because GDPR is applicable to personal information of any end user or business contact of any European citizen, so it’s easier to implement it across all our clusters. In fact, IceWarp has been working on enabling data discovery and compliance for other businesses, easily locate personal data in all internally used systems using full-text search, securely archive it or delete it. To address the privacy needs of US organizations working with sensitive patient health information, we can help to achieve compliance with the national standard HIPAA.
IceWarp Cloud multi-tier applications are using separate virtual machines (VMs) including non-shared storage, so a breach in one site doesn’t affect others. There are individual firewalls that work as a protective shell for your data. Smart cloud automation developed by IceWarp ensures the highest level of information security, as opposed to vulnerabilities that exist in commonly available virtualization platforms. Connections are secured and limited to authorized staff who are issued personal tokens and connect through a virtual private network (L2TP/IPSec) and SSH gateway. Only necessary ports are open for most of the services, further reducing the risk. There’s also high physical access security in all our data centers, protecting the clusters from damage, infiltration, theft, fire, etc. In addition, the proactive monitoring of all services and the network traffic would reveal any malicious activity and allow our security team to react.
Any data and apps in the cloud are physically stored on a server located at a data center or server farm. Location of that data center is the most important factor when considering cloud providers. Do they disclose this information at all? Can they guarantee to keep your data under one jurisdiction, such as to prevent the transfer of personal information?
With IceWarp Cloud you can select from the list of several data centers where your data will reside. Not only the distance and local connectivity to the nearest data center will make the service more responsive, but also ensures that the data remains protected by privacy laws valid in your country. We guarantee your data won’t be moved abroad. You can learn more about our certified data centers at this link: www.icewarp.com/cloud-order/datacenters